Bagel Market New York
Switched to Vouch POS from Toast

vouch pos client bagel market using pos system

About Bagel Market

Business Type

  • Quick Service

Locations

  • 425 Lexington Avenue New York, 10017
  • 264w. 40th, New York, NY 10018
  • 875 10th Ave, New York, NY 10019
  • 168 Williams St., New York, NY 10038
  • 110, Wall St New York, NY 10005

Products Used

Bagel Market handles every ticket including payments within seconds using Vouch POS

Brief Overview

Bagel Market’s journey began with a deep passion for authentic New York bagels and an unwavering commitment to quality. What started as a small, local neighborhood shop has since evolved into a cherished community hub.

Today, it stands as a place where people from all walks of life gather to enjoy delicious, hand-rolled, kettle-boiled bagels while building connections and making memories.

The team prioritizes only the finest ingredients to ensure that each bagel meets the highest standards. From the hand-rolling process to the kettle-boiling and final baking, every step is carefully executed to preserve the authentic New York flavor that Bagel Market is known for. The result is a perfectly baked bagel that offers an unforgettable taste, one bite at a time.

Bagel Market continues to be more than just a place to grab a bite, it’s a destination where tradition, quality, and community come together to create a truly unique experience.

bagel market new york store

Why Bagel Market Choose Vouch POS

Without Vouch POS

integrated order

Complex Menu Management

Due to its complex customization options, Bagel Market faced challenges in managing consistent menu updates across multiple platforms. Staff spent additional time on manual updates, reducing overall efficiency.
payment mode breakdown

High Credit Card Processing Fees

Bagel Market faced high credit card processing fees, significantly impacting their profit margins and leaving limited resources for business growth. A solution that offered them not only better rates but also matched the kind of work they needed to grow was needed.
improve customer experience

Need for a Customer-Driven Approach

Bagel Market required a more personalized and customer-centric solution to streamline orders, improve accuracy, and integrate a comprehensive loyalty program, ultimately enhancing the overall customer experience.

With Vouch POS

real time menu updates

Uniform menu across all the locations

With Vouch POS, Bagel Market can manage menus across every location from a single system. Updates are made once and reflected everywhere, ensuring customers get the same experience no matter which store they visit.

payment mode breakdown

Reduced Cost

By consolidating multiple tools into one platform, Bagel Market reduced both software and payment processing costs. The savings added up quickly, freeing up more resources to invest back into the business.

vouch pos training and support

Better Control / Personalised Support

Bagel Market now manages menus, orders, loyalty, and reporting from one place, giving the team greater visibility and control. And when support is needed, they have direct access to real people who understand their business and respond quickly.

Solution Vouch POS gave

Vouch POS provided an all-in-one system that gave all orders in a single POS view, streamlined operations, from order management to reporting, reducing the need for multiple software solutions.
vouch all in one pos solution for bagel market ny

Minimal Hardware

Our space efficient all-in-one hardware named Vouch Compact comes with a customer display that provides real-time order confirmations and payment information, greatly enhancing overall customer satisfaction.

Quick Order Processing

The overall order processing time was reduced to 40 seconds, with transaction time taking only 1.2 seconds. This led to quick order turnaround, enhanced customer satisfaction, and improved service efficiency.

Catering & Events

Vouch POS's dedicated catering module allows Bagel Market to create and share professional estimates directly with customers in minutes. By streamlining the entire catering workflow, the team has saved thousands of dollars in administrative costs while generating additional catering revenue.

Learn how you can power your business with Vouch today.

Contact Sales

Branded Mobile App

vouch pos reporting app

Customized Home Page

Bagel Market now has a branded app that allows them to have a customized landing page of the app that features best sellers, highlight offers in banners and provide easy navigation for placing orders with complex modifiers.

on demand delivery management

Orders for Pickup, Delivery or Catering

Bagel Market’s branded mobile app lets customers place orders for pickup, delivery, or catering all from one convenient platform. Enjoy seamless ordering for every need, all in a single app.
beneficial loyalty program

Integrated Loyalty

Right from auto enrollment in the loyalty program to creating personalized offers with percentage discounts or fixed-price discounts, Bagel market has put the loyalty program of Vouch POS to good use.
food order sheduling

Order Scheduling

Customers can easily place future orders, whether for a regular meal or catering, ahead of time, choosing their preferred time and day. This feature ensures convenience and helps them plan ahead for busy days or special events.

vouch white label online ordering app
dw bagel market for app store
dw bagel market app from play store

Standout Features

Unified Ticket View

Bagel Market now enjoys a seamless experience with Vouch POS’s Unified Ticket View, allowing staff to access all order details in one place. This streamlined process ensures faster and more accurate service for customers.

Personalized Loyalty

With the loyalty program of Vouch POS, Bagel Market got the flexibility of creating personalized loyalty offers based on their customers preferences and purchasing habits. It helped them enhance customer retention and drive repeat business.

Customized features

Vouch POS provided several feature customizations, enhancing operational efficiency and streamlining processes at Bagel Market. These tailored solutions allowed for smoother workflows and a more personalized customer experience.

Branded Mobile App

The new Branded Mobile App allows Bagel Market to engage directly with customers, offering an intuitive platform for ordering and loyalty tracking. This strengthens their connection with customers on-the-go.

Cloud Based (works offline too)

Vouch POS offers Bagel Market the reliability of a cloud-based system, ensuring continuous operation even during internet disruptions. The offline functionality guarantees smooth service no matter the circumstances.

Extensive Reporting

Bagel Market leverages Vouch POS’s extensive reporting features to gain deep insights into sales, orders, and customer behavior. These data-driven reports help optimize operations and improve decision-making.

The Impact

card processing

Savings

on Credit Card Processing

Faster

Order Fulfillment

profits

Increase

in Profits

Reduction

in Order Errors

bagel market digital menu boards and pos
vouch pos client bagel market new york

Products in Use

vouch restaurant pos system

Vouch POS

A powerful and quick restaurant POS solution.

Learn More

Online Ordering System

Seamless, commission-free online ordering.

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vouch restaurant loyalty and gift card

Loyalty & Promotion

Tailored loyalty programs to build repeat customers.

Learn More